Flower availability depends on several factors like seasonal flower production, weather conditions, freight delays, etc. and for that reason sometimes substitutions are necessary to make sure your order is delivered. We will always substitute the item for one of equal or greater value.

For arrangements of different flowers, we will make our best effort to use the colors shown, if substitution is unavoidable we will use flowers of equal or greater value.

For flower arrangements of only one flower type, such as all roses, we will make every attempt to match the flower type, but may substitute with a similar color.

If the container pictured online is not available, a container of equal or greater value will be used.